Shipping & Returns:

 

Shipping

Orders will ship within one business day. Whenever possible, we will ship orders the same business day.
You will not be billed until the order ships

 

Returns

All our products include a 30 day return policy. All returns must include the original packaging. Return shipping
is the responsibility of the buyer.

Once we receive and inspect the returned item we will issue a refund. If there is damage due to mishandling,
we reserve the right to deduct up to a 50% restocking fee.

Note: A restocking fee will only be charged in cases where the product was clearly abused and not returned
in good faith. Put simply, we understand an installed product won’t come back perfect, but if it is clear that the
item was broken due to negligence, this fee may apply.

Warranty Information:

 

Policy

All of our lighting products include a lifetime warranty for the original owner against manufacturer defects.
Other products, such as power supplies and switches are warrantied for a period of 60 days from the date
of purchase.

 

In order to file a warranty claim, we require your order number. Without this information we will be unable
to fulfill your warranty request.

 

Process

If your light is already installed; do not remove it until requested to do so. Using our contact page; provide
the requested information.

 

We will contact you at the provided email within one business day with instructions on the next steps.
Our goal is to make this process as painless as possible. However, we will need to determine the
cause of the failure to ensure our manufacturing process is maintaining the quality standards that
we demand.